Privacy Policy

At Sozo Digicare, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Name
• Date of Birth
• Contact Information (email address, phone number, address)
• Medical History and Health Information
• Payment Information (credit/debit card details)
• Login Credentials (username, password)

1.2 Non-Personal Information

• Device Information (IP address, browser type, operating system)
• Usage Data (pages visited, time spent on the website, clickstream data)

2. How We Use Your Information

• Providing Services such as consultations and health information
• Managing Appointments
• Communication regarding services and updates
• Payment Processing
• Personalization and Improvement of our platform
• Compliance with legal obligations

3. How We Share Your Information

• Service Providers for processing and customer support
• Healthcare Professionals for care coordination
• Legal Authorities when required by law
• Business Transfers such as mergers and acquisitions

4. Data Security

We implement industry-standard measures including encryption, secure servers, and access controls to protect your personal data. However, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary for the intended purpose or legal compliance. We securely delete or anonymize data when no longer needed.

6. Your Rights

• Access and receive a copy of your data
• Correct or update your data
• Request deletion under certain circumstances
• Restrict or object to certain processing
• Request data portability

7. Cookies and Tracking

We use cookies to improve functionality and analyze usage. You can control cookies through your browser settings.

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites. Please review their policies independently.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy periodically. Continued use of our services after changes means you accept the updated terms.

11. Contact Us

If you have questions or concerns about our privacy practices, contact us at:
Email: contact@SozoDigicare.ie

Effective Date: May 2025