Terms and Conditions

Welcome to Sozo Digicare Limited (A Global Web Hospital, Health and Care Services). These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Definitions

Sozo Digicare Limited is a global web hospital offering health and care related services. USER refers to any individual or entity using our services. Sozo Digicare refers to Sozo Digicare Limited and its operators.

2. Acceptance of Terms

By using our services, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use our services.

3. Services

Sozo Digicare provides online medical consultations, health and care, and related services. Our services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of another physician or qualified health provider with any questions you may have regarding a medical condition.

4. Use of Services

4.1 Eligibility: To use our services, you must be at least 18 years old.

4.2 Registration: You agree to provide accurate, current, and complete information during the registration process.

4.3 Account Security: You are responsible for maintaining the confidentiality of your account information.

5. User Responsibilities

Prohibited Conduct: Do not use our services unlawfully, impersonate others, or disrupt our services.

Device Requirements: Ensure your device/network supports consultations. The company is not liable for connection failures.

System Requirements

Windows 10 / macOS High Sierra or later
Intel Core i5 / AMD equivalent
8 GB RAM, 256 GB storage
720p webcam, noise-cancelling mic and headphones

Internet Requirements

5 Mbps upload (10 Mbps recommended)
Latency < 50 ms, Jitter < 20 ms, Packet loss < 1%

Browser Requirements

Latest Chrome, Firefox, or Edge
No extensions that interfere with video calls

Environment

Quiet workspace, good lighting, reliable power source

6. Privacy

See our Privacy Policy for details on how we collect, use, and disclose information.

7. Intellectual Property

All content and trademarks are the property of Sozo Digicare or their respective owners.

8. Limitation of Liability

Sozo Digicare is not liable for indirect or consequential damages, including data loss or service interruption.

9. Indemnification

You agree to indemnify Sozo Digicare from any claims arising from your use of our services or violation of the Terms.

10. Termination

We may terminate your access if you violate these Terms. All rights will cease immediately upon termination.

11. Changes to Terms

We may update these Terms at any time. Material changes will be notified 30 days in advance.

12. Governing Law

These Terms are governed by the laws of Ireland.

13. Contact

14. Entire Agreement

These Terms constitute the full agreement between you and Sozo Digicare regarding our services.

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.